Frequently Asked Questions
Do I need an account to book?
No. Customers can book without an account. You only provide your name and WhatsApp number when booking.
How do I make a booking?
Choose a service and package, pick a theme (if offered), select an available date and time, then fill in your details. You can continue over WhatsApp or book in-system, depending on the vendor’s setup.
How do I know a slot is still available?
Slots that are already booked or fall on a vendor’s off day are shown as unavailable. The time list reflects real bookings.
Can I pay a deposit only?
Yes, if the vendor allows it. A "Deposit" option appears during booking, and the balance is settled according to the vendor’s terms.
Why is there an extra charge on certain dates?
Some vendors add a surcharge on peak dates (for example festive seasons). It is applied automatically when you select such a date and is shown before you confirm.
How do I cancel or change a booking?
Cancellations and changes follow the vendor’s terms. Please contact the vendor directly using the WhatsApp number on their page.
I am a vendor — how do I join?
Click "Register" and fill in your business name, category and WhatsApp number. You get your own booking page immediately after registering.
Is it free for vendors?
Registration is free to get started. Contact us for current plans and charges.